Refund policy
At Ara Chunari Wale, we value our customers and strive to build a lasting relationship by offering a No-Questions-Asked 3-Day Return & Refund Policy for most products.
Easy Returns – Simple & Transparent
We offer a straightforward 2-day return policy from the date of delivery. If you are not satisfied with your purchase, you can initiate a return request by contacting us on Whats-app +91-9870433234 within 48 hours of delivery.
Please note: Returns will not be accepted beyond the 2-day window for any reason. Refunds are applicable only for returned items.
How to Place a Return Request
1. Return requests must be placed within 2 days of delivery. After this period, returns will not be accepted.
2. Use Whats-app +91-9870433234 to create a return request.
3. If you face any difficulties, contact us via Whats-app or call our care number at +91 9870433234 (Monday-Saturday, 10:00 AM – 6:00 PM).
4. Record an unboxing video while returning the package to ensure a smooth process.
5. Return Pickup: After the request is placed, you (Customer) have to do courier from their end and we will provide the courier charges.
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Exchange Policy
Exchanges are available only for the same items.
• If you receive a damaged or defective product, you can exchange it for the same item within 2 days of delivery.
• Initiate an exchange request on Whats-app +91-9870433234
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Refund Policy
We process refunds only after the returned product reaches our warehouse and passes the quality check.
Prepaid Orders
• Refunds will be credited to your original payment method within 3-4 business days after the product passes our quality check.
Cash on Delivery (COD) Orders
• Refunds will be credited to your provided Bank A/c within 3-4 business days after the product passes our quality check.
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Cancellation Policy
• Orders can be cancelled only before dispatching of the item as you will receive update over provided Mail. After this period, cancellations will not be accepted.
• For prepaid orders, refunds may take 5-7 working days to reflect in your account from the cancellation date.
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Colours & Description Disclaimer
• We strive to display colours as accurately as possible, but slight variations may occur due to lighting, photography conditions, and screen settings.
• Product details such as weight, work details, and size may vary slightly. Customers should consider these minor differences when making a purchase.
Thank you for shopping with Ara Chunari Wale! We appreciate your trust and support.