Refund policy
At Ara Chunari Wale, we value our customers and strive to build a lasting relationship by offering a No-Questions-Asked 3-Day Return & Refund Policy for most products.
Easy Returns – Simple & Transparent
We offer a straightforward 2-day return policy from the date of delivery. If you are not satisfied with your purchase, you can initiate a return request by contacting us on WhatsApp +91-9504954891 within 3 days.
Please note: Returns will not be accepted beyond the 2-day window for any reason. Refunds are applicable only for returned items.
How to Place a Return Request
1. Return requests must be placed within 2 days of delivery. After this period, returns will not be accepted.
2. Use WhatsApp +91-9504954891 to create a return request.
3. If you face any difficulties, contact us via WhatsApp or call our care number at +91 95049 54891 (Monday-Saturday, 10:00 AM – 6:00 PM).
4. Record an unboxing video while returning the package to ensure a smooth process.
5. Return Pickup: Once the request is placed, our courier partner will pick up the package within 72 hours (3 days).
________________________________________
Exchange Policy
Exchanges are available only for the same items.
• If you receive a damaged or defective product, you can exchange it for the same item within 2 days of delivery.
• Initiate an exchange request on WhatsApp +91-9504954891
________________________________________
Refund Policy
We process refunds only after the returned product reaches our warehouse and passes the quality check.
Prepaid Orders
• Refunds will be credited to your original payment method within 3-4 business days after the product passes our quality check.
Cash on Delivery (COD) Orders
• You will receive a refund link via Email, SMS, or WhatsApp from +91 95049 54891 within 4-5 business days after the quality check.
• Follow these steps to claim your refund:
1. Click on the link received.
2. Verify your identity using an OTP.
3. Enter your bank account details or UPI ID.
4. Submit the details to process the refund.
5. Refunds will be credited within 48 hours of adding your details.
________________________________________
Cancellation Policy
• Orders can be canceled only within 12 hours of placing them. After this period, cancellations will not be accepted.
• For prepaid orders, refunds may take 5-7 working days to reflect in your account from the cancellation date.
________________________________________
Color & Description Disclaimer
• We strive to display colors as accurately as possible, but slight variations may occur due to lighting, photography conditions, and screen settings.
• Product details such as weight, work details, and size may vary slightly. Customers should consider these minor differences when making a purchase.
Thank you for shopping with Ara Chunari Wale! We appreciate your trust and support.